Jill Powell | Review left on Trust Pilot
Every step of this process – which took over two years – seemed an act of faith, and Compass had to take our case all the way to NHS England.
Throughout, we were highly impressed by the detail contained in their reports – they had expertly analysed care home notes against ‘domain’ scoring, challenging the very low values awarded on assessment and appeal by our local CCG.
When we were refused on appeal, we kept faith – and indeed after a lengthy battle – prolonged by Covid – Compass were successful in winning reimbursement of over a year’s worth of care home fees.
In my view, they are utterly trustworthy, professional and completely transparent in their fee structure, so that we knew from the start what we were risking – about two month’s fees were required to establish my sister’s primary health need.
To us it was a matter of principle as well as finances. Ignore any doubters – if the case is genuine and well founded (which they will advise on) Compass can and will succeed for you.
Please click here to view the above review on our Trust Pilot page.