Mrs Brown | Hampshire
Dear Compass
I just wanted to write a short email to say how impressed I was today with our advocate who attended the checklist meeting at Camberley Manor for my father. I was deeply shocked at the hostility, aggression and rudeness shown to our advocate by the CHC Nurse. The meeting was uncomfortable, protracted and painful. Our advocate however was extremely well prepared, polite, pleasant and persistent and quite frankly we would not have had a leg to stand on if she had not been representing us. I did tell our advocate that I was very grateful that she was there, sorry for the awful treatment she was given, and that she was worth every penny!
I feel very confident in her and her abilities and just wanted to pass that on to you.
With kind regards
Karen Brown
