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Mrs Brown | Hampshire

Dear Compass

I just wanted to write a short email to say how impressed I was today with our advocate who attended the checklist meeting at Camberley Manor for my father.  I was deeply shocked at the hostility, aggression and rudeness shown to our advocate by the CHC Nurse.  The meeting was uncomfortable, protracted and painful. Our advocate however was extremely well prepared, polite, pleasant and persistent and quite frankly we would not have had a leg to stand on if she had not been representing us.  I did tell our advocate that I was very grateful that she was there, sorry for the awful treatment she was given, and that she was worth every penny!

I feel very confident in her and her abilities and just wanted to pass that on to you.

With kind regards

Karen Brown

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Do not delay, contact us today. We specialise in securing funding from day 1 and assisting families with the process from the outset. Don’t wait until a negative decision has been made and it is then necessary to have to appeal the outcome. This can take many months and all the while the patient will be having to pay the cost of their care.

Did you know?

If an individual is approaching the end of their life then a “fast track” Continuing healthcare funding assessment may be appropriate. This enables the individual to receive prompt NHS funding to meet the cost of care at the end of life stage.

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